How to view invoices
To see all your invoices, go to Contactually's Settings. Click Plans and Billing on the left-hand side. Scroll to the bottom of the page and locate the Invoices header.
Click the invoice ID to view your invoice. Your invoices are also emailed to you each month or year, depending on if you have a monthly or annual plan. Invoices are sent to the email address listed under Billing Information. To change this email address, click Update Billing Information.
Your billing email may be different from your primary email, which is the email used for account communications that aren't billing-related, such as responses to support requests, lead assignments, contact exports, Email Open Notifications, Follow-Up Reminder summaries, and communications from your account manager. Your primary email is the same as your sign-in email. To change your primary email, send an email to support@contactually.com. Identify your current primary email and the email address you'd like it to be changed to.
How to update your credit card
To update your credit card, contact support@contactually.com.