Contactually | Is there an email limit for my plan?
Contactually

Support Center

Is there an email limit for my plan?

Last Updated: Apr 17, 2018 12:37PM EDT
Contactually allows you to email multiple contacts at once via ScaleMail and Programs. As much as possible, Contactually sends emails from your email server, as these features are intended to help you personalize 1:1 messages at scale, not to send generic newsletters or other updates. Sending a high volume of non-personalized emails through Contactually services, or attempting to skirt email sending limits, could get your email account marked as SPAM by your provider, and cause you to be locked out of it.


To ensure that you can continue to send messages through Contactually, we have placed email limits on each of the plans. The "day" starts at midnight and is based on your timezone on the settings page.

  • Basic: 50 emails per day
  • Professional: 300 emails per day
  • Accelerator: 400 emails per day
  • Enterprise: 1,000 emails per day


These limits include ScaleMail messages as well as Program-triggered emails that don't require approval before being sent. These limits don't affect individual Follow-Ups or Program-triggered emails that do require approval before being sent.

Once the daily limit has been reached,
you won't be able to send any more ScaleMails or Program-triggered emails that do not require approval. If you find that you are trying to work around this limit, please consider a marketing platform designed to help you send email at this scale - Contactually even integrates with MailChimp and Mad Mimi, and others can be connected through Zapier

It's important to also read how DMARC policies affect Contactually and your regular email provider. Your email provider has its own send limits in addition to Contactually's.


Related articles

Overview of ScaleMail (how-to)
DMARC and Contactually
How do I upgrade from the free trial or change my plan?

How much does Contactually cost?

Make Contactually Work for You!

  • Learn from the Contactually team! Check out new content that helps you get the most from Contactually.

support@contactually.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete