Contactually

The Insights Page - Reach graph

Last Updated: Nov 27, 2016 10:39AM EST
The Reach tab in the Insights page shows you how many unique contacts you or your team members have emailed for the specified time period. 



Each team member is represented by a circular icon marked with his / her photo or initials. The bar graph tells you how many unique contacts each member was able to reach out to for the specified period. 

Take note that emails, manually logged interactions, and calendar events are counted as an interaction. The system will scan through all of these activities for the specified period and count the total number of unique contacts you've reached.

* It counts the number of contacts not the number of interactions completed. So it will only count 1 if you emailed and logged a phone to the same contact within the specified period.


                               


To pick the period that the graph shows, click on the date selector on the top right of the graph. By default, it shows data on the Last 30 days. 

The export button allows you to export all this data into a CSV. file from a download link, which will be emailed to your primary email address.



You can also click on a team member's name below the graph and it will open up a more detailed view of that member's reach over the selected period of time. This view would show you the user's reach on a per day basis within your specified period.

 

Related Article:
Exporting your Insights page data
The Insights Page - Response Graph
The Insights Page - Relationship Graph
The Insights Page - Activity Graph


 
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