Contactually

How to record and attach video messages to follow-ups via the Bombbomb integration

Last Updated: Dec 27, 2016 08:32AM EST
Do you know that one can now send video messages and attach them to follow-ups via the BombBomb integration? By following a few simple steps, you should be able to send personalized video messages in a jiffy.

To enable the feature to allow video messages via the Bombbomb integration:

1. In your Contactually account, go to Settings then Integrations.
2. Look for the Bombbomb "Connect" button.




3. Enter your Bombbomb API token.


Note: You can get your Bombbomb API token from your account (if you already have one) here.

4. Click on "Save" and you're done.

Now let's test sending video messages via the Bombbomb integration:

1. Create a follow-up message either by going to your contacts page and clicking on a contact's email address, or by directly opening a contact's profile page and clicking on the "follow-up" button from the upper left-hand corner.

2. Click on "Add Content", then "Add Video" under "Other".



3. Allow the app to access your camera and microphone.

         

4. Record your video message.

        

5. Click on OK when done or cancel to retake a new video.

            

6. Send to complete.

       

7. The contact receiving the email just needs to click on the link to view the recorded video message.



Notes:
1. Outside of the trial period, this feature will not be available on the Basic plan
2. Videos recorded in Contactually will not be saved for reuse.  You will have to record another video if you are to follow up again. However, you will find the recorded video in your Bombbomb  library and can be reused within Bombbomb.
3. Emails sent via Bombbomb directly will not be recorded or tracked in Contactually as they are sent via Bombbomb's servers and not your email server.


 
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